Kurnia Insurans (M) Berhad has launched an immediate settlement for motor claims which is known as Kurnia Express (KE) Services. It represents the ultimate in speed & convenience on Own Damage Claim for Private Car and Windscreen. Below are the guides.

Private Car Own Damage Claim – Conditions

• Only for Private Car Comprehensive policyholder
• Maximum claim amount is up to RM3,000
• Vehicle to be at any Kurnia branches within 48 hours from the time of accident.
• The vehicle driver and the owner must present to sign relevants documents.
• Company has obsolute discretion over the decision to process and approve any claim as Kurnia Express Private Car Own Damage.

Step to be taken:

Step 1: Contact Kurnia Auto Assist at 1-800-88-3833 or any Kurnia branches immediately after the accident

Step 2: Lodge a police report

Step 3: Bring the vehicle to the nearest Kurnia branch together with below documents:

• Copy of Vehicle Registration Card
• Identity Card & Driving License of the vehicle owner
• Identity Card and Driving License of the driver (if different from the owner)
• Police Report or Slip (must contain Police Report No.)

Immediate payment will be given once the claim is approved and relevant documents are signed, in the form of a cheque or direct deposit of cheque into bank account.

Windscreen Claim – Conditions

• Only for Private Car & Commercial Vehicle, with extended insurance coverage for windscreen (Endorsement 89).
• Maximum claim amount is up to RM5,000
• Vehicle to be at any Kurnia branches within 48 hours from the time of accident.
• The vehicle driver and the owner must present to sign relevants documents.
• Company has obsolute discretion over the decision to process and approve any claim as Kurnia Express Windscreen claim.
• If Repair: Claim amount will be deducted from the initial sum insured for the said windscreen. The balance sum insured remains unless reinstated by paying additional premium.
• If Replace: Windscreen benefit automatically terminates upon claim unless reinstated by paying additional premium.

Step to be taken:

Step 1: After the accident, take photographs of the damaged windscreen as below:

• Close up view showing windscreen logo/brand
• Full view of the vehicle with registration no.
• Close up view clearly depiciting the damaged windscreen area.

Step 2: Proceed for repair or replacement at any repairer of your choice.

Step 3: Bring the vehicle after repair or replacement to the nearest Kurnia branches for photograph to be taken together with below documents:

• Copy of Vehicle Registration Card
• Identity Card & Driving License of the vehicle owner
• Identity Card and Driving License of the driver (if different from the owner)
• Official receipt on replacement or repair of windscreen
• Photographs before repair

Immediate payment will be given once the claim is approved and relevant documents are signed, in the form of a cheque or direct deposit of cheque into bank account.

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