A Complete Guide To KURNIA EXPRESS
Kurnia Insurans (M) Berhad has launched an immediate settlement for motor claims which is known as Kurnia Express (KE) Services. It represents the ultimate in speed & convenience on Own Damage Claim for Private Car and Windscreen. Below are the guides.
Private Car Own Damage Claim – Conditions
- Only for Private Car Comprehensive policyholder
- Maximum claim amount is up to RM3,000
- Vehicle to be at any Kurnia branches within 48 hours from the time of accident.
- The vehicle driver and the owner must present to sign relevants documents.
- Company has obsolute discretion over the decision to process and approve any claim as Kurnia Express Private Car Own Damage.
Step to be taken:
Step 1: Contact Kurnia Auto Assist at 1-800-88-3833 or any Kurnia branches immediately after the accident
Step 2: Lodge a police report
Step 3: Bring the vehicle to the nearest Kurnia branch together with below documents:
- Copy of Vehicle Registration Card
- Identity Card & Driving License of the vehicle owner
- Identity Card and Driving License of the driver (if different from the owner)
- Police Report or Slip (must contain Police Report No.)
Immediate payment will be given once the claim is approved and relevant documents are signed, in the form of a cheque or direct deposit of cheque into bank account.
Windscreen Claim – Conditions
- Only for Private Car & Commercial Vehicle, with extended insurance coverage for windscreen (Endorsement 89).
- Maximum claim amount is up to RM5,000
- Vehicle to be at any Kurnia branches within 48 hours from the time of accident.
- The vehicle driver and the owner must present to sign relevants documents.
- Company has obsolute discretion over the decision to process and approve any claim as Kurnia Express Windscreen claim.
- If Repair: Claim amount will be deducted from the initial sum insured for the said windscreen. The balance sum insured remains unless reinstated by paying additional premium.
- If Replace: Windscreen benefit automatically terminates upon claim unless reinstated by paying additional premium.
Step to be taken:
Step 1: After the accident, take photographs of the damaged windscreen as below:
- Close up view showing windscreen logo/brand
- Full view of the vehicle with registration no.
- Close up view clearly depiciting the damaged windscreen area.
Step 2: Proceed for repair or replacement at any repairer of your choice.
Step 3: Bring the vehicle after repair or replacement to the nearest Kurnia branches for photograph to be taken together with below documents:
- Copy of Vehicle Registration Card
- Identity Card & Driving License of the vehicle owner
- Identity Card and Driving License of the driver (if different from the owner)
- Official receipt on replacement or repair of windscreen
- Photographs before repair
Immediate payment will be given once the claim is approved and relevant documents are signed, in the form of a cheque or direct deposit of cheque into bank account.
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